Background: BIS provides research, risk monitoring and media intelligence products to key industries. Product teams are all remote based – product management in USA, UK and Netherlands, with the majority of engineering teams based at the LN headquarters in North Carolina, USA, and design in the UK. Full agile methodologies and ceremonies are in place.
My remit was to:
- spearhead a transformation product from legacy platform to the new core platform (NexisUni);
- introduce new features and improve existing experience on a legacy product (Nexis) for existing customers, while;
- gearing up for a second transformation of the Nexis product to the new core platform for a seamless user transition from old to new.
The overriding challenge was to make the core platform – designed around workflows for legal professionals – work for non-legal professionals, ie. research students and media professionals (journalists, broadcasters, etc).